Privacy Policy
 

Effective Date: 23 September 2026
 

Cohort Learning Space is a brand operated by Ariven Learning Space Pvt. Ltd. ("Ariven", "we", "our" or "us").

This Privacy Policy explains how we collect, use, store and protect your personal information when you use our website, landing pages, programmes, services, evaluation sessions, online communities and other platforms operated by us (collectively, the "Platform"). We process personal data in accordance with the Digital Personal Data Protection Act, 2023 and other applicable laws of India.
 

By using our Platform, you agree to this Privacy Policy.
 

1. Information We Collect
 

Depending on how you interact with us, we may collect:

• Personal information: name, email address, phone number, professional details, organisation, designation, experience and other information you provide to us.

• Service-related information: information provided during evaluations, assessments, consultations, training sessions, feedback or programme participation.

• Session recordings and transcripts: where sessions are conducted online, they may be recorded, and we may use transcription or AI-assisted note-taking tools to create transcripts, summaries and notes. Where sessions are recorded, we will do so with your knowledge.

• Transaction information: payment status, transaction references and other information required to process and reconcile payments.

• Technical information: IP address, browser and device information, pages visited, interactions with our Platform, cookies and similar technologies.

• Marketing information: information relating to interactions with our advertisements, emails, website and campaigns.

We collect only information reasonably necessary for the relevant purpose.
 

2. How We Use Your Information
 

We may use your information to:

• Provide and manage our programmes and services.

• Schedule evaluation, consultation and training sessions.

• Understand your requirements and personalise our services.

• Deliver, review and improve our sessions, including through recordings, transcripts and notes.

• Process payments, refunds and related transactions.

• Communicate with you regarding our services, bookings and account-related matters.

• Send relevant promotional communications where permitted by law.

• Improve our programmes, website and user experience.

• Measure and improve the effectiveness of our marketing and advertising.

• Prevent fraud, misuse and security incidents.

• Comply with applicable legal, tax, accounting and regulatory requirements.

You can opt out of promotional communications at any time by using the unsubscribe link in our emails or by contacting us at info@cohortlearningspace.com.

Where consent is required by applicable law, we will obtain the appropriate consent.
 

3. Sharing of Information
 

We do not sell your personal information.

We may share information where reasonably necessary with trusted service providers who assist us with:

• Payment processing

• Website and technology services

• Scheduling and communication

• Video conferencing, transcription and AI-assisted note-taking tools

• Cloud storage

• Analytics

• Marketing and advertising

• Accounting and professional services

Some of our service providers may store or process information on servers located outside India. Where this happens, we take reasonable steps to ensure your information is handled in line with this policy and applicable law.

We may also disclose information where required by law, governmental authorities, courts or other lawful requests, or where necessary to protect our rights, users, property or security.

If our business is involved in a merger, acquisition, restructuring or sale of assets, relevant information may be transferred as part of that transaction, subject to applicable law.
 

4. Cookies and Advertising Technologies
 

We may use cookies, analytics tools and similar technologies to operate and improve our Platform, understand usage and measure advertising performance.

Third-party advertising and analytics platforms, including platforms such as Meta or Google, may process certain technical or interaction information in connection with our campaigns.

You may manage cookies through your browser or other available settings.
 

5. Data Retention
 

We retain personal information only for as long as reasonably necessary to provide our services, fulfil the purposes for which it was collected, comply with legal, tax and accounting requirements, resolve disputes and protect our legitimate rights.

When information is no longer required, we may delete or anonymise it in accordance with applicable law.
 

6. Data Security
 

We take reasonable technical and organisational measures to protect personal information against unauthorised access, misuse, loss, alteration or disclosure.

However, no electronic system or method of transmission can be guaranteed to be completely secure.

In the event of a personal data breach, we will take the steps required under applicable law.
 

7. Your Rights
 

Subject to applicable law, you may have the right to:

• Request access to your personal information.

• Request correction of inaccurate information.

• Request deletion of personal information where legally permissible.

• Withdraw consent where processing is based on consent.

• Nominate another person to exercise your rights in the event of your death or incapacity.

• Raise a grievance regarding our processing of your information.

• Exercise other rights available under applicable data protection laws.
   

To make a privacy-related request, contact us at:

Email: info@cohortlearningspace.com

We may need to verify your identity before processing certain requests.
 

8. Third-Party Links
 

Our Platform may contain links to third-party websites or services. We are not responsible for their privacy practices or content and recommend reviewing their respective privacy policies.
 

9. Children's Data
 

Our services are intended primarily for adults and professionals and are not directed toward children under 18.

If we become aware that personal information of a child has been collected inappropriately, we will take appropriate steps in accordance with applicable law.

10. Grievance Redressal
 

For questions, complaints or concerns regarding this Privacy Policy or our handling of personal information, please contact our Grievance Officer:

Grievance Officer: Rounak
Phone: +91 8777208242
Email: info@cohortlearningspace.com

Ariven Learning Space Pvt. Ltd.
Registered Office: 132 A, S.P. Mukherjee Road, Kalighat, Kolkata, West Bengal 700026, India

We will address privacy-related grievances within the timeframe prescribed by applicable law. If you are not satisfied with our response, you may, as permitted under applicable law, approach the Data Protection Board of India.
 

11. Changes to This Policy
 

We may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices or applicable law.

The updated version will be published on our Platform with the revised effective date.
 

Last Updated: 23 September 2026

Ariven Learning Space Pvt. Ltd.
Operating Cohort Learning Space