Privacy Policy
This Privacy Policy outlines how Cohort Learning Space ("we," "our," or "us") collects, uses, discloses, and protects your information when you engage with our website (www.cohortlearning.com), associated webpages, programs, services, online communities, and other platforms, including but not limited to LinkedIn, Meta (Facebook and Instagram), Twitter, and any future mobile applications or electronic interfaces (collectively referred to as the "Platform").
By accessing or using our Platform, you consent to the practices described in this Privacy Policy.
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1. Definitions
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Learner: An individual who has enrolled in our programs or utilized our services after paying the applicable program fee, including those who have paid a token amount indicating intent to enroll.
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User: Any individual who accesses, views, or interacts with our Platform for information or other purposes.
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Program Fee: The total payment required in advance to enroll in any of our programs or access other services offered.
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Token Amount: A partial payment of the program fee paid in advance to secure a booking and reserve a slot in any of our programs or services for a limited duration.
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Service: Any offering made available on our Platform, including but not limited to certification programs, demo sessions, consultations, workshops, webinars, in-person training sessions, or any similar service, excluding services rendered free of charge.
2. Information Collection
We collect the following types of information:
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Personal Data: Information that can identify you, such as your name, email address, contact details, payment information, etc.
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Non-Personal Data: Information that does not identify you directly, such as browser type, interaction patterns, cookies, etc.
Purpose of Collection:
We collect both personal and non-personal data to: deliver and improve services; communicate updates and offers; and analyze user engagement.
Legal Basis:
We collect and process your personal data based on your consent, contractual necessity, compliance with legal obligations, or legitimate interests, as applicable.
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3. Use of Information
Your information is used to:
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Provide and manage our services.
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Process transactions and send related information.
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Communicate with you about updates, promotions, and events.
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Monitor and analyze trends, usage, and activities in connection with our services.
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Detect, investigate, and prevent fraudulent transactions and other illegal activities.
4. Disclosure of Information
We do not share your personal data with third parties except in the following circumstances:
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Service Providers: We may share information with third-party vendors, consultants, and other service providers who need access to such information to perform services on our behalf.
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Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
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Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business
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5. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which we collected it, including for legal, accounting, or reporting requirements.
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6. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, use, alteration, or disclosure.
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7. Your Rights
Under applicable data protection laws, you have the right to:
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Access your personal data.
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Request correction of inaccurate or incomplete data.
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Request deletion of your personal data.
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Object to or restrict the processing of your data.
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Withdraw consent at any time, where processing is based on consent.
To exercise these rights, please contact us at cohortlearningspace@gmail.com
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8. Cookies and Tracking Technologies
Cookies are small data files stored on your browser. They help us improve your browsing experience and understand how our Platform is used.
We use cookies and similar tracking technologies to enhance your experience on our Platform. You can set your browser to refuse all or some browser cookies or to alert you when websites set or access cookies.
9. Third-Party Links
Our Platform may contain links to third-party websites. We are not responsible for the privacy practices or content of such sites.
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10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our Platform. You are advised to review this Privacy Policy periodically for any changes.
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11. Grievance Redressal
If you have any questions or concerns about this Privacy Policy or our data practices, please contact:
Email: cohortlearningspace@gmail.com
We aim to address and resolve grievances within 30 business days. If your grievance remains unresolved, you may escalate it by mentioning "Urgent: Escalation Request" in your email subject line.
12. Children’s Data
Our Platform is not directed toward children under the age of 18. We do not knowingly collect personal data from minors. If we become aware that a child under 18 has provided us with personal data without parental consent, we will take steps to delete such information.
If you believe a minor has submitted data to us, please contact us at cohortlearningspace@gmail.com.
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13. Electronic Record
This Privacy Policy is an electronic record in terms of the Information Technology Act, 2000, and the rules thereunder, as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.
Thank you for trusting Cohort Learning Space.
