Terms & Conditions
This agreement outlines the Terms and Conditions governing your interaction with Cohort Learning Space (referred to as "Cohort," "we," "our," or "us"), whether by visiting our platform, enrolling in our programs, or using our services.
By accessing our website (www.cohortlearningspace.com), registering for a course, or engaging with any part of our platform, you agree to be legally bound by these Terms, our Privacy Policy, and all applicable policies as updated from time to time.
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1. Definitions
• Learner: An individual who registers and pays for any educational program offered by Cohort.
• User: Anyone who accesses our website, platform, or services, whether as a paying participant or a visitor.
• Platform: All digital channels owned or managed by Cohort, including websites, apps, and social media platforms.
• Program Fee: The total monetary amount payable to access any of our services or courses.
• Token Amount: A partial, non-refundable payment made to reserve a course slot.
• Services: Any offering by Cohort, including live classes, group sessions, webinars, training modules, and workshops.
2. Enrollment & Access
• Eligibility: Enrollment is subject to eligibility criteria communicated by Cohort. Final admission rests on our discretion.
• Confirmation: Enrollment is confirmed only after full payment or token payment (if applicable). No sessions will be reserved or delivered until payment is made.
• Scheduling: Learners may select their preferred time slots, which are subject to availability and operate on a first-come, first-served basis.
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3. Session Policies
3.1 Rescheduling & Cancellations
• Standard Rescheduling: Learners may reschedule individual sessions by providing at least 24 hours’ notice. Rescheduling is subject to availability.
• Emergency Reschedules: Up to 4 emergency reschedules are allowed with a minimum of 2 hours’ notice. Beyond this, absences will be marked as attended.
• Agency Cancellations: In rare cases where Cohort cancels a session, a makeup session will be arranged at a mutually agreed time.
3.2 Session Expiry
Programs must be completed within their defined duration (see Section 6). Unused sessions beyond this period are forfeited without refund.
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4. Content Usage & Ownership
All course content, session materials, and intellectual property remain the sole property of Cohort Learning Space.
Learners may use materials only for personal, non-commercial purposes. Reproduction, sharing, or redistribution without written consent is prohibited.
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5. Payment Terms
• Program Fee: Must be paid in full in advance unless an installment plan is agreed upon.
• Token Amount: Non-refundable under all circumstances.
• Installments: If permitted, payment schedules must be strictly adhered to. Failure to pay may result in suspension of access.
• Mode of Payment: Payments are processed through secure third-party providers. Additional transaction or conversion fees may apply depending on your bank or location.
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6. Program Duration
Each program has its own defined duration and total number of sessions. A grace period of up to 3 weeks may be granted after the scheduled end date to complete any remaining sessions. After the grace period, access to the course and sessions will automatically expire.
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7. Refund Policy
• We do not offer any refunds once the course has commenced.
• By enrolling, learners acknowledge and agree that all payments are final and non-refundable, regardless of attendance, satisfaction, or personal circumstances.
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8. Session Recordings
Sessions may be recorded only with prior learner consent for internal purposes such as quality checks, training, and performance reviews. These will not be shared publicly without explicit permission.
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9. Conduct Expectations
Learners are expected to maintain respectful and professional conduct during all interactions.
Cohort reserves the right to terminate participation for any misconduct, abusive behavior, or violations of terms—without refund.
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10. Disclaimers
While we strive for high educational standards, we do not guarantee specific outcomes such as job placement, certifications, or fluency. Learning outcomes vary by individual effort and context. We are not liable for third-party platform downtimes or connectivity issues affecting session delivery.
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11. Termination of Access
Cohort reserves the right to suspend or terminate access to any user in cases of:
• Violation of terms
• Non-payment or fraudulent activity
• Breach of conduct policies
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12. Updates to Terms
These Terms & Conditions may be modified periodically. Continued use of our platform and services post-update signifies your acceptance of the revised terms. We encourage you to review this page regularly.
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13. Grievance Redressal
For concerns, feedback, or complaints, please email us at cohortlearningspace@gmail.com. We commit to addressing issues in accordance with the Information Technology Act, 2000, and its associated rules.
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14. Legal Compliance
This electronic document is governed under Indian law and is legally valid under the Information Technology Act, 2000. It does not require a physical or digital signature.
15. Acceptance
By accessing our platform or enrolling in any course, you confirm your acceptance of these Terms & Conditions and agree to be bound by them in full.
16. Copyright Policy
16.1 Ownership of Content
All content provided by Cohort Learning Space—including but not limited to course materials, lesson plans, session recordings, assessments, handouts, presentations, designs, website content, logos, branding, and social media materials—is the exclusive intellectual property of Cohort and is protected under Indian copyright law and international treaties.
16.2 Permitted Use
Learners and users are granted limited, non-exclusive, non-transferable, and revocable access to content solely for their personal, non-commercial educational use. Any reproduction, modification, distribution, republication, or public display without prior written consent is strictly prohibited.
16.3 Prohibited Actions
Users shall not:
• Share, sell, or distribute content to third parties.
• Record, reproduce, or transmit sessions without prior written permission.
• Use the content for teaching, commercial training, or public dissemination.
16.4 Violation and Enforcement
Any unauthorized use of Cohort’s content will constitute a violation of these Terms and may result in:
• Immediate suspension or termination of access
• Legal action, including claims for damages and injunctive relief
16.5 Reporting Infringement
If you believe any of our intellectual property has been used in violation of copyright, please contact us at cohortlearningspace@gmail.com with the subject line: “Urgent: Copyright Violation Report.”
16.6 Policy Updates
We may update this policy periodically. Continued use of our platform implies acceptance of the most current version.